Is Flood Insurance Necessary?

10/29/2024 (Permalink)

4% of homeowners have flood insurance

“I don’t need flood insurance”

“I live on a hill.”

“It will never flood here.”

“I thought my property insurance covered floods.”

The list goes on and on about why a majority of homeowners don’t have flood insurance. And with the recent devastation our neighbors have faced with the hurricanes, the simple truth is that - you never know.

FEMA and North Carolina State Studies have concluded that only 4% of homeowners have flood insurance. Ensure today that your property is covered by flood and water damage. We want you to have a piece of mind knowing that your home will be protected, no matter what.

In the event you do experience water damage due to a flood or any other natural disaster, we are here to help!

Water can damage more than what meets the eye.

5/20/2024 (Permalink)

Water damage can pose risks to both property and personal safety. Electrical systems can be affected and cause short circuits and electrical fires. Also, water may contain contaminants like bacteria, chemicals and sewage. Mold is another concern if property damage is not quickly addressed. 

Calling your SERVPRO® professionals is a prudent step. They are your local residential and commercial water damage restoration specialists. SERVPRO professionals have the expertise and equipment to mitigate your water damage, minimize risks and restore your property. Our specialists will implement proper drying techniques and sanitize affected areas to prevent further issues. Remember, safety first, so avoid entering flooded areas, until professionals have cleared it.

Your local SERVPRO of Pinehurst/ Moore & Montgomery Counties is here and ready to dry up the damage caused by unwanted water invasion, so give us a call today.

(910) 428-5280

Having a dependable Electrician will speed up the water restoration process.

5/15/2024 (Permalink)

Water damage can cause issues to the electrical outlets as well.

Water is a conductor of electricity and when it meets electrical wiring it can cause damage. Some damage can be short circuits and corrosion. Even after the water looks to be gone, moisture can still be trapped in the wiring causing rust and degradation of insulation. 

Floodwater also contains contaminants such as dirt, chemicals and sewage which can worsen damage to electrical systems.  Water can damage electrical components such as outlets, switches and circuit breakers. 

It is crucial to have a qualified electrician inspect your electrical system after a flood and make any necessary repairs.  

Don’t forget to call your SERVPRO® experts.  SERVPRO specializes in water damage restoration and has expertise in dealing with such situations. They can assess the damage, mitigate the risks, and restore your property to pre-flood conditions. Remember to be safe, avoid contact with floodwater and electrical outlets until professionals arrive.  

April showers can indeed bring May water damage!

4/22/2024 (Permalink)

April Showers can lead to some majorly flooded areas

If you have water damage from heavy spring rain, it's important to reach out to the professionals at your local SERVPRO® for your home or commercial water damage restoration services.

Our specialists at SERVPRO of Pinehurst/Moore & Montgomery Counties' knowledge in water damage restoration can be valuable in mitigating the effects of flooding, leaks, and other water-related issues.

SERVPRO teams are trained to handle water extraction, drying and restoration efficiently, helping to minimize property damage and help get things back to normal quickly. Don’t hesitate to call your local water damage restoration experts today. (910) 428-5280

SERVPRO Helps When Water Damages Your Home

10/3/2023 (Permalink)

SERVPRO professionals discuss water damage due to a broken dishwasher with property owners

A storm, flood, or plumbing problem can leave your home with extensive water damage. Immediate water removal is necessary to mitigate the damage. SERVPRO’s professionals specialize in water removal and water damage cleanup, then providing water damage restoration to your residence.

Our customer-focused professionals will asses the residential water damage to your property. Then, we’ll help you understand the severity of the property damage so you’re able to make the best decisions for the restoration of your home. Our top-notch people use the most advanced equipment to detect hidden moisture and perform water extraction of any standing water.

SERVPRO of Pinehurst/ Moore & Montgomery Counties is here to help get your home back to preloss conditions, "Like it never even happened." 

Appliance Water Damage Repair

4/6/2022 (Permalink)

It is amazing how quickly things can change when an appliance such as a dishwasher or a refrigerator begins to leak. Many times the leak can go unnoticed for days and weeks until it is too late and there is permanent damage to floors, baseboards, cabinets and more. This is where SERVPRO of Pinehurst/Moore & Montgomery Counties can help. We are available to repair the damage caused by a leaking appliance and can work with you and in some cases your insurance company to repair the damage and restore our home. 

Our team is available 24/7 when this type of water damage occurs because if the flow of water cannot easily be stopped and is significant you may need immediate help. As water begins to permeate surfaces such as particle board, drywall, laminate flooring and carpets the materials quickly become unsalvageable and must be removed and replaced, this includes insulation behind sheetrock walls. Our team is trained to measure humidity levels in these materials to determine if the can be saved or if removing them will be better to prevent structural damage. 

If your home or commercial property are damaged by water from a leaking appliance, water supply or waste pipe, call us today. We are prepared to help 24/7!

How Do You Dry Electronics After A Water Leak?

2/9/2022 (Permalink)

SERVPRO® professionals have the experience to help you save these resources in your home.

Leakages can cause havoc in a home. Water leaks can cause damage to electronics throughout a home. Homeowners often use their phones and tablets in multiple rooms. Experts who are familiar with how to protect your equipment and data can save you money.

What type of damage can a water leak usually cause?

A water leak can cause power problems with various electronics in your house. It is important to remove electronics from harm as soon as possible.

What are the first steps when electronics become damaged?

First, ensure there are no electrical hazards. All electronics must be unplugged and backup batteries disconnected. Fuse breakers and trip breakers also need to be removed.

What are the other steps?

All electronics should be removed from any exposed areas if possible. To prevent further water damage, electronics should be covered with plastic if possible.

What about the water leaking from the leak?

SERVPRO® professionals are skilled in removing any standing water. You should wipe away any water remaining from your electrical equipment after the water has been removed. Do not turn on the equipment until you have thoroughly evaluated it. Otherwise, further damage could be caused by running an electric charge through electronics.

What equipment can we use in addition?

SERVPRO® professionals may use dehumidification equipment to stabilize electronics. As this can lead to corrosion and condensation, electronics should not be allowed to cool to the room's dew point.

What happens if you need more specialized knowledge?

We may need to use an electronics restoration specialist in order to finish the job and ensure the integrity of the electronics.

Protecting Your Home From Damage In Heavy Rain

3/1/2021 (Permalink)

Sometimes When It Rains It Pours

Sometimes when it rains, it pours.

While rain water in and of itself doesn’t pose a huge threat, rainstorms that are heavy and occur over several days can expose your home to long-term damage. Here are a few steps you can take to reduce water damage risks:

Have A Healthy Roof

The best protection for your home in stormy weather conditions is your roof – think of it as your first line of defense. Make sure your roof is in good condition by looking for things like loose shingles, surface divots, soft spots, and cracks. Roofs that exhibit any of these can cause leaks, leading to potentially serious internal damage on your walls on ceiling. If you don’t see any problems with your roof but are still wondering if it’s up to standards, it never hurts to call a professional to come out and give it an inspection.  

Inspect Your Gutters

Having well running gutters in place can be critical when experiencing heavy rainfall. Gutters help keep water off your home’s walls, so it’s important to keep them clean and clear of debris.

Direct Water Away from Your Home

This may seem like an obvious one, but that doesn’t make it any less important. Directing rainwater runoff away from the foundation of your home prevents the formation of puddles around it. As water seeps into the ground, it can crack your foundation, creating an opening for more water to get in and attract mold and mildew. Downspouts that direct water five to ten feet away from your house play a big role in preventing that kind of damage.  

---

Following these steps will help you keep your home safe and protected from water damage during the rainy season. As always, if you do experience any type of water or storm damage, Contact Us here at SERVPRO of Pinehurst / Moore & Montgomery Co. and our response team will be there to fix it in no time.

Is your home at risk for water damage?

2/10/2021 (Permalink)

Hidden water damages.

Signs of Water Damage

No one ever truly understands the power of rain or water and the damage it can do to your home or business. Once water has found its way inside your house, it can travel anywhere, creating hidden problems. So, even after that big puddle recedes, there may be some underlying problems lurking behind the scenes. Here are some helpful tips on how to identify water damage, SERVPRO of Pinehurst, Moore, & Montgomery urges you to pay attention,

Smell the air, musty air?

Spot the stains

Peeling paint

High water bills

Stained or crumbling drywall

Sagging spaces and swollen, lifted or squishy floors.

If you notice any of these signs, call the professionals at SERVPRO of Pinehurst, Moore & Montgoemry to investigate and avoid further damage. SERVPRO is here 24/7 to help you breathe a little easier.

Faster to your Pinehurst / Moore & Montgomery Counties Water Damage Event

1/15/2021 (Permalink)

SERVPRO of Pinehurst / Moore & Montgomery provides 24-hour fire and water damage restoration service in Pinehurst / Moore & Montgomery Counties.

SERVPRO of Pinehurst / Moore & Montgomery  is available 24 hours a day for water emergencies, large or small. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage.

We Answer the Phone Ready to Help
Call Today - [910] 428 -5280

We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of Pinehurst / Moore & Montgomery has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

• Your name and contact information
• Your insurance information (if applicable)
• The street address of the water-damaged home or business
• When did the flooding or water damage occur?
• What caused the water damage (if known)?
• Is there electricity available (on-site)?

About SERVPRO of Pinehurst / Moore & Montgomery Counties

SERVPRO of Pinehurst specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Lets' Get to Know Each Other

Meet Our Crew

SERVPRO of Pinehurst / Moore & Montgomery County Residents: We Specialize in Flooded Basement Cleanup and Restoration!

1/7/2021 (Permalink)

A basement can flood at any time, although flooding most often occurs during heavy rainfall. Basements are inherently prone to flooding because they are the lowest level of a building and are normally built partly or entirely below ground level. There are a number of reasons why your Pinehurst / Moore & Montgomery County basements could flood, including: 

• A blocked or failed sewer lateral pipe
• Heavy rain causes surface water to pool around your home
• Storm sewer backup
• Sanitary sewer backup
• Foundation drainage failure
• Water supply-line break or hot-water tank failure
• And many more

Have Questions about Basement Flooding?

Call Today - [910] 428 - 5280

If flood water is not handled quickly and properly, it can jeopardize your health and safety, and cause severe damage to your home’s structure. Remember, the longer you wait, the worse the problem will get.

The bottom line: a flooded basement can jeopardize your health, safety, and your home’s integrity. It’s worth making a call to SERVPRO of Pinehurst / Moore & Montgomery Counties and let our trained, professional crews handle the situation safely and correctly. We have earned the trust of hundreds of homeowners, business owners, and property professionals.

We are Flooded Basement Specialists:

• We are Available 24 hours/7 days per week
• We’re a Preferred Vendor to many National Insurance Companies
• We Bill The Insurance Directly – One Less Thing For You To Worry About
• Our Technicians are Highly-Trained  in Water Restoration Techniques
• We use s500 IICRC Restoration Standards
• Advanced Inspection and Extraction Equipment

Basement Flooded? Call Us Today – We’re Ready To Help [910] 428 - 5280

Causes & Signs of Water Damage

12/7/2020 (Permalink)

Water leaks happen! Do you know what to look for?

Water damage can happen suddenly or over a period of time. If water damage develops over a period of time, the condition will only worsen and continue to do more damage if not taken care of. It is good to know the most common causes and what to look out for. 

Causes of Water Damage

Here’s a list of the most common causes of water damage:

• Extreme weather events, such as hurricanes, tornadoes, thunderstorms, and floods
• Pipes that are frozen, have burst or are leaking 
• Malfunctioning appliances, such as dishwashers or washing machines
• Groundwater seepage through cracks in your foundation or walls
• Roof damage, such as missing shingles or cracked flashing

Signs of Water Damage

The following list provides some of the telltale signs that you are dealing with water damage. Keep an eye out for these:

• Peeling paint
• Warping floors
• Ceilings and walls that show discoloration or sagging
• A strong musty smell
• Water pooling up in puddles in your yard, especially after a rainstorm

If your home experiences water damage then call us at SERVPRO of Pinehurst/Moore and Montgomery Counties at (910) 428-5280 We are here for you 24/7 and 365.

Protecting Your Home from Heavy Rain

11/15/2020 (Permalink)

Stay dry during the storm with us here at SERVPRO of Pinehurst / Moore & Montgomery Co.

Sometimes when it rains, it pours.

While rain water in and of itself doesn’t pose a huge threat, rainstorms that are heavy and occur over several days can expose your home to long-term damage. Here are a few steps you can take to reduce water damage risks:

Have A Healthy Roof

The best protection for your home in stormy weather conditions is your roof – think of it as your first line of defense. Make sure your roof is in good condition by looking for loose shingles, surface divots, soft spots, and cracks. Roofs that exhibit any of these can have leaks, leading to potentially serious internal damage on your walls or ceiling. If you don’t see any problems with your roof but are still wondering if it’s up to standard, it never hurts to call a professional to come out and give it an inspection.  

Inspect Your Gutters

Having well running gutters in place can be critical when experiencing heavy rainfall. Gutters help keep water off your home’s walls, so it’s important to keep them clean and clear of debris.

Direct Water Away from Your Home

This may seem like an obvious one, but that doesn’t make it any less important. Directing rainwater runoff away from the foundation of your home prevents the formation of puddles around it. As water seeps into the ground, it can crack your foundation, creating an opening for more water to get in and attract mold and mildew. Downspouts that direct water five to ten feet away from your house play a big role in preventing that kind of damage.  

---

Following these steps will help you keep your home safe and protected from water damage during the rainy season. As always, if you do experience any type of water or storm damage, Contact Us here at SERVPRO of Pinehurst / Moore & Montgomery Co. and our response team will be there to fix it in no time.

Winter Tips to Prevent Frozen Pipes from Bursting

11/6/2020 (Permalink)

SERVPRO® of Pinehurst / Moore & Montgomery counties can respond faster to your frozen water pipe disaster.

The temperatures have been dropping and the winter weather is arriving.  When the temperatures go below freezing level, your property is at risk for frozen pipes, which can create a major disaster in your home or business.

Be Prepared

• Know where your water shut off is located, in case of a frozen water pipe burst.
• Insulate exposed pipes in your home or business, especially if they are in unheated rooms.
• Open bathroom and kitchen cabinet doors during cold spells to allow warmer air to circulate around the plumbing.
• During extremely cold weather, keep a slow trickle of water flowing through faucets. Running water is less likely to freeze.
• Consider shutting off outdoor faucets and open the outdoor faucet to help ensure it completely drains and the inner valve is shut off.
• Keep your heat set to the same temperature both day and night.
• If you plan on being away from your property for an extended period of time, leave the heat on and set the thermostat to at least 55°F.

Discovered Frozen Pipe

• First sign of freezing is reduced water flow from a faucet.
• Keep the faucet open when treating frozen pipes.
• Apply heat to the frozen sections using a heating pad, hair drier, or another safe heat source. Do not use an open flame device.
• Check additional pipes and faucets for freezing.

When a Pipe Bursts

• Shut off the water at the main valve.
• Call your local restoration professionals, SERVPRO® of Pinehurst / Moore & Montgomery Counties.

A burst pipe can cause considerable damage to your property if not addressed quickly. If winter weather causes water damage to your home or business, call SERVPRO® of Pinehurst / Moore & Montgomery Counties. We are available 24/7/365  to restore to any preloss condition.

North Carolina Hurricane Preparedness

10/30/2020 (Permalink)

The two keys to weather safety is to PREPARE for the risks and to ACT on those preparations when alerted by emergency officials.

Before a Hurricane:

• To begin preparing, you should build an emergency kit and make a family communications plan.
• Know your surroundings
• Learn the elevation level of your property and whether the land is flood-prone.
• Identify levees and dams in your area and determine whether they pose a hazard to you.
• Learn community hurricane evacuation routes and how to find higher ground.
• Make plans to secure your property
• Cover all of your home's windows
• Install straps or additional clips to securely fasten your roof to the frame structure.
• Be sure trees and shrubs around your home are well trimmed so they are more wind resistant.
• Clear loose and clogged rain gutters and downspouts.
• Reinforce your garage
• Plan to bring in all outdoor furniture, decorations, garbage cans and anything else that is not tied down.
• Determine how and where to secure your boat.
• Install a generator for emergencies.
• If in a high-rise building, when high winds are present, be prepared to take shelter on a lower floor because wind conditions increase with height, and in a small interior room without windows.
• Consider building a safe room. 

Pinehurst/Moore & Montgomery Co. 24 Hour Emergency Water Damage Service

10/21/2020 (Permalink)

SERVPRO of Pinehurst/Moore & Montgomery Co. is available 24 hours a day for water emergencies, large or small. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage.

We Answer the Phone Ready to Help
Call Today -(910) 428-5280

We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of Pinehurst/Moore & Montgomery Co. has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

• Your name and contact information
• Your insurance information (if applicable)
• The street address of the water-damaged home or business
• When did the flooding or water damage occur?
• What caused the water damage (if known)?
• Is there electricity available (on-site)?

About SERVPRO of Pinehurst/Moore & Montgomery Co.

SERVPRO of Pinehurst/Moore & Montgomery Co. specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Professional Water Removal Strategies Save Hardwood Floors

1/15/2020 (Permalink)

Although all structural components in your Pinehurst home can suffer harm after a water loss, floors take a beating. Some recent innovations in flooring materials such as laminates frequently do not survive a soaking, requiring removal and replacement. Traditional hardwood floors, however, are generally more durable, especially if our Institute of Inspection Cleaning and Restoration Certification (IICRC)-trained team of managers and technicians arrive quickly and begin water extraction services as soon as possible.

Professional Assessment and Planning
Our crew leads and project managers assess every project individually, planning water removal, residence by evaluating the unique circumstances surrounding the disaster. The quantity of water, length of time since the event, contamination concerns, and migration from the original site are some of the aspects considered. We also look carefully at the type and condition of the materials damaged by the water to determine the next steps.

Moisture Location Devices Clarify the Damage Dimensions
SERVPRO uses sensitive moisture measuring and thermal imaging equipment to sketch out an accurate perimeter of where the water on your hardwood floor eventually migrated. Each plank edge permits moisture to seep down to the subfloor, and water can force its way into building cavities between walls at the baseboards. Once the surface sweep of the water extractors completes, it might seem as though all the water is gone, but the sensors show a different story.

Hardwood Floors Respond Well to Negative Air Pressure Strategy
When water soaks the subfloor, that residual moisture can wick back up, exposing the hardwood surface to the risk of permanent distortion. Cupping, crowning, and buckling are all possible unless the moisture content reduces to normal levels. SERVPRO uses negative air pressure to suction the water from multiple levels of flooring materials. Our technicians place floor mats over areas with high moisture readings and attach the mats to hoses connected to high-efficiency extractors. As the moisture decreases in an area, we reposition the mats until readings indicate the water removal goal is met.

SERVPRO of Pinehurst/Moore and Montgomery co. utilizes technological advancements in moisture detection and water removal to protect your investment in beautiful hardwood floors. Call (910) 428-5280 to schedule a professional water remediation assessment and project planning.

Professional Cleanup of Flood Damage Makes the Difference in Pinehurst Homes 

1/7/2020 (Permalink)

There are times it is okay to clean up water damage in your home. However, when there is the possibility that the water has sat longer than 24 hours, ran behind walls or under floors or is groundwater, you need to engage a professional restoration services company.  

Groundwater that causes flood damage to your Pinehurst home has the potential to be dangerous by containing microbes, chemicals, and sewage. All of which can make you ill if you come into contact with them.  

Prevention of Cross-Contamination

Because of the contaminated nature of floodwater, the technicians take fast action to stop areas of the home from having the possibility of coming into contact with the water in other areas. They may use containment methods around the work area or perform an organized pack out and remove undamaged furnishings out of the home to a secure location until the completion of remediation efforts.  

Fast Extraction of Flood Water

Eliminating the groundwater is the first course of action for SERVPRO technicians. They use portable pumps to remove any standing water that remains on the property.  

Removal of Water Damaged Materials 

During this phase, controlled demolition is standard as it may be necessary to remove water-logged sheetrock that has buckled or warped as it has zero restoration potential. Carpet soaked by groundwater is a hazard and requires removal. Specialized attachments assist in water removal from carpeting before cutting it into strips for easier handling and safe disposal. 

Returning the Home to Sanitary Conditions

After drying the property, SERVPRO technicians begin the process of disinfecting the home, so it is safe for habitation and ready for any needed reconstruction. The technicians have access to several professional quality antimicrobial and antibacterial solutions. These products surfaces left clean, including their own proprietary Orange and Green cleaners. Proactive mold treatments also occur during this phase to inhibit spore germination and growth. 

Contact SERVPRO of Pinehurst/Moore and Montgomery County at 910-428-5280 whenever you have flood damage in your property that requires fast action. Whether it is one room or the entire house, we are local, and We're Faster to Any Size Disaster.  

North Carolina Hurricane Preparedness

10/30/2019 (Permalink)

The two keys to weather safety is to PREPARE for the risks and to ACT on those preparations when alerted by emergency officials.

Before a Hurricane:

• To begin preparing, you should build an emergency kit and make a family communications plan.
• Know your surroundings
• Learn the elevation level of your property and whether the land is flood-prone.
• Identify levees and dams in your area and determine whether they pose a hazard to you.
• Learn community hurricane evacuation routes and how to find higher ground.
• Make plans to secure your property
• Cover all of your home's windows
• Install straps or additional clips to securely fasten your roof to the frame structure.
• Be sure trees and shrubs around your home are well trimmed so they are more wind resistant.
• Clear loose and clogged rain gutters and downspouts.
• Reinforce your garage
• Plan to bring in all outdoor furniture, decorations, garbage cans and anything else that is not tied down.
• Determine how and where to secure your boat.
• Install a generator for emergencies.
• If in a high-rise building, when high winds are present, be prepared to take shelter on a lower floor because wind conditions increase with height, and in a small interior room without windows.
• Consider building a safe room. 

Pinehurst/Moore & Montgomery Co. 24 Hour Emergency Water Damage Service

10/21/2019 (Permalink)

SERVPRO of Pinehurst/Moore & Montgomery Co. is available 24 hours a day for water emergencies, large or small. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage.

We Answer the Phone Ready to Help
Call Today -(910) 428-5280

We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of Pinehurst/Moore & Montgomery Co. has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

• Your name and contact information
• Your insurance information (if applicable)
• The street address of the water-damaged home or business
• When did the flooding or water damage occur?
• What caused the water damage (if known)?
• Is there electricity available (on-site)?

About SERVPRO of Pinehurst/Moore & Montgomery Co.

SERVPRO of Pinehurst/Moore & Montgomery Co. specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

The Water Loss Process!

2/12/2019 (Permalink)

Extraction from an after-hours water loss

In order to be prepared for our water mitigation process please see the 4 steps below!

Inspection:

SERVPRO Professionals will inspect affected areas to determine the extent of the water damage and will review the inspection with you to answer any questions before beginning any work.

Emergency Services:

SERVPRO Professionals will take steps to help protect your home or business, as well as your personal belongings and other contents, from further damage by extracting the excess water and preparing the area for drying. They will explain the needed emergency services to you step-by-step.

Monitoring:

To help ensure your home or business and belongings are dried to appropriate industry standards, a SERVPRO Professional will monitor the drying process. The updates will be consistently communicated to you.

Restoration Services:

SERVPRO Professionals will repair structural materials, reinstall carpets,  and clean affected areas of your property and belongings. A Final walk-through of the job site will be conducted with you to help ensure the property was returned to preloss condition. 

Is Water Damage Hiding From You?!

1/16/2019 (Permalink)

Signs of Water Damage

No one ever truly understands the power of rain or water and the damage it can do to your home or business. Once water has found its way inside your house, it can travel anywhere, creating hidden problems. So, even after that big puddle recedes, there may be some underlying problems lurking behind the scenes. here with some helpful tips on how to identify water damage, SERVPRO of Pinehurst, Moore, & Montgomery urges you to pay attention,

• Smell the air!
• Spot the stains!
• Peeling pain.
• Sagging spaces and finicky floors.

If you notice any of these signs, call the professionals at SERVPRO of Pinehurst, Moore & Montgoemry to investigate and avoid further damage. SERVPRO is here 24/7 to help you breath a little easier.

Protecting Your Home from Damage in Heavy Rain

12/14/2018 (Permalink)

Stay dry during the storm with us here at SERVPRO of Pinehurst / Moore & Montgomery Co.

Sometimes when it rains, it pours.

While rain water in and of itself doesn’t pose a huge threat, rainstorms that are heavy and occur over several days can expose your home to long-term damage. Here are a few steps you can take to reduce water damage risks:

Have A Healthy Roof

The best protection for your home in stormy weather conditions is your roof – think of it as your first line of defense. Make sure your roof is in good condition by looking for things like loose shingles, surface divots, soft spots, and cracks. Roofs that exhibit any of these can cause leaks, leading to potentially serious internal damage on your walls on ceiling. If you don’t see any problems with your roof but are still wondering if it’s up to standards, it never hurts to call a professional to come out and give it an inspection.  

Inspect Your Gutters

Having well running gutters in place can be critical when experiencing heavy rainfall. Gutters help keep water off your home’s walls, so it’s important to keep them clean and clear of debris.

Direct Water Away from Your Home

This may seem like an obvious one, but that doesn’t make it any less important. Directing rainwater runoff away from the foundation of your home prevents the formation of puddles around it. As water seeps into the ground, it can crack your foundation, creating an opening for more water to get in and attract mold and mildew. Downspouts that direct water five to ten feet away from your house play a big role in preventing that kind of damage.  

---

Following these steps will help you keep your home safe and protected from water damage during the rainy season. As always, if you do experience any type of water or storm damage, Contact Us here at SERVPRO of Pinehurst / Moore & Montgomery Co. and our response team will be there to fix it in no time.

Winter Tips to Prevent Frozen Pipes Bursting

12/11/2018 (Permalink)

SERVPRO® of Pinehurst / Moore & Montgomery counties can respond faster to your frozen water pipe disaster.

The temperatures have been dropping and the winter weather is here.  When the temperatures go below freezing level, your property is at risk for frozen pipes, which can create a major disaster in your home or business.

Be Prepared

• Know where your water shut off is located, in case of a frozen water pipe burst.
• Insulate exposed pipes in your home or business, especially if they are in unheated rooms.
• Open bathroom and kitchen cabinet doors during cold spells to allow warmer air to circulate around the plumbing.
• During extremely cold weather, keep a slow trickle of water flowing through faucets. Running water is less likely to freeze.
• Consider shutting off outdoor faucets and open the outdoor faucet to help ensure it completely drains and the inner valve is shut off.
• Keep your heat set to the same temperature both day and night.
• If you plan on being away from your property for an extended period of time, leave the heat on and set the thermostat to at least 55°F.

Discovered Frozen Pipe

• First sign of freezing is reduced water flow from a faucet.
• Keep the faucet open when treating frozen pipes.
• Apply heat to the frozen sections using a heating pad, hair drier, or another safe heat source. Do not use an open flame device.
• Check additional pipes and faucets for freezing.

When a Pipe Bursts

• Shut off the water at the main valve.
• Call your local restoration professionals, SERVPRO® of Pinehurst / Moore & Montgomery Counties.

A burst pipe can cause considerable damage to your property if not addressed quickly. If winter weather causes water damage to your home or business, call SERVPRO® of Pinehurst / Moore & Montgomery Counties. We are available 24/7/365 ready to restore to any preloss condition.